Credits and References

Credits

Our thanks to the folks at University Hospitals of Cleveland for their advice during the development of the Incident Tracking Database:

Linda M. Sandhaus, M.S., M.D.

Director, Core Laboratory for Hematology,

 Associate Professor of Pathology,

 Associate Editor, Laboratory Errors and Patient Safety.

Patt Sullivan, MT (ASCP)

 Manager, QA and Regulatory Affairs, Pathology

Elizabeth Lavallo, MT (ASCP)

 Manager, Client and Laboratory Support Services

References

1. Astion ML. Investigating lab-related adverse events: classifying errors to determine effective interventions. TACLS News March 2004.
   
2. * Astion ML, Shojania KG,  Hamill TR, Kim S, Ng VL. Classifying laboratory incident reports to identify problems that jeopardize patient safety. Am J Clin Pathol  2003;120:18-26.
   
3. Bonini P, Plebani M, Ceriotti F, Rubboli F. Errors in Laboratory Medicine. Clin Chem 48:5; 691-698 (2002).
   
4. Plebani M, Carraro P. Mistakes in a stat laboratory: types and frequency. Clin Chem 43:8; 1348-1351 (1997).
   
5. Sandhaus L, Dillman C, Clement R, Losh D. Errors in the hematology laboratory: why do they occur and what can we do to reduce them? Laboratory Hematology 10:197-199 (2004).
   
6. Stahl M, Lund ED, Brandslund I. Reasons for a laboratory's inability to report results for requested analytical tests. Clin Chem 44:10; 2195 (1998).
   
7. Westgard, S. Interview: Process Metrics "Un-belted" at Covance Central Laboratory Services. www.westgard.com/interview3.html.
   
8. Witte DL, VanNess SA, Angstadt DS, Pennell BJ. Errors, mistakes, blunders, outliers, or unacceptable results: how many? Clin Chem 43:8; 1352-1356 (1997).

* Primary reference used to develop this program.